This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

Socialbranding Consultants t/a DefenceStore is a business in the retail and wholesale industry that sells tactical and self-defence products. This website is run by Social Branding Consultants based in South Africa t/a DefenceStore.

Please read the following terms and conditions before using our website.

 Acceptance of terms

1. The Company permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally.
2. Copyright and trademarks

The entire content of the DefenceStore website is protected by copyright, trade marks, database and other intellectual property rights. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes or private use any of the materials or content on the DefenceStore.co.za website without written permission from Socialbranding Consultants t/a DefenceStore. All trademarks, service marks and trade names of Socialbranding Consultants t/a DefenceStore used in the site are trademarks or registered trademarks of Socialbranding Consultants t/a DefenceStore.

1. Disclaimers

Under no circumstances will Socialbranding Consultants t/a DefenceStore be liable for any damage rising from any misuse or abuse of the goods. Risk of damage to or loss of your chosen products shall pass to you on delivery of them. You acknowledge that you are fully aware that certain Product(s) supplied by Socialbranding Consultants t/a DefenceStore present a danger and risk in the using of and/or possessing of such Product(s), including, but not limited to, the risk of death, injury, or disability, in addition to dangers and risks unknown to both you and defencestore.co.za.

Despite .1 above, you nonetheless hereby indemnify and hold harmless defencestore.co.za, its members/directors of this Tactical and Self Defence business, associates, agents (hereinafter collectively referred to as “the Indemnified Parties”) against any and all claims howsoever arising, for any loss or damage resulting from any bodily injury, disability, loss of life or loss or damage to property, including any such loss, injury, disability or damage which can be attributed to any act or omission on the part of the INDEMNIFIED PARTIES, which you or any other person may sustain whilst being in possession of, or making use of, any Product(s) supplied by defencestore.co.za, whether or not such Product is being used for the purpose for which it is generally intended, in connection with such use or incidental thereto, and regardless of how such claim may have arisen.

1. Fraud Protection
   We reserve the right to request positive identification from you before processing an order or sale.  In cases where there is reasonable suspicion, we reserve the right to use your information to do an ITC and/or background check. Should it be evident that false information were provided we will immediately cancel your order, and forward details of your transaction to the Commercial Fraud Unit of the South African Police.
2. Basis of sale
   The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions. Any typographical clerical or other error or omission in any sales literature price list acceptance of offer or other document or information issued by us is subject to amendment by us where reasonable in all of the circumstances to do so. You are responsible for ensuring the accuracy of your Order and the details provided in your Order Form. The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise. We reserve the right to cancel any orders.
3. Price of the goods
   The price of the Goods shall be the price quoted by us on our Website next to the illustration/description of your chosen products, unless agreed otherwise by us in writing.

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
Email marketing: When you fill in information on any of our online forms, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction or fill in an online form, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. All competition entries and details entered on online forms will go into our database and you will receive newsletter and marketing material from DefenceStore. You have the option to unsubscribe at any time.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@defencestore.co.za 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – DATA ASSOCIATE AND EMAIL MARKETING

Our store is hosted on Shopify AND our forms/mailing lists are hosted by MailChimp or Sharpspring. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through their data storage, databases and the general application. They store your data on a secure server behind a firewall.

Your data is safe with us and we do not share information.

Payment:
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

The DefenceStore website can track your clicks and online presence by cookies. These can be cleared in the settings in your browser.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact info@defencestore.co.za by mail.

Socialbranding Consultants t/a DefenceStore may, in its sole discretion, change this agreement or any part thereof at any time without notice.